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Thread Statistics | Show CCP posts - 74 post(s) |

Vaerah Vahrokha
Vahrokh Consulting
351
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Posted - 2012.03.01 18:55:00 -
[1] - Quote
I got a question as well. Isn't "1000 to 2000 bans" a bit too little? Considering people usually have 2 or more accounts that'd be like 500 unique botting people. Doesn't it sound a bit too low? Considering that in some systems there are 10+ bots?
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Vaerah Vahrokha
Vahrokh Consulting
351
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Posted - 2012.03.01 19:06:00 -
[2] - Quote
I don't eat into the "they abandon account at first ban". Maybe now, they try dump it on the market fast but surely it will change after characters get un-transferrable. In the future they will keep a pool of new alts "growing" and keep the flagged accounts till they are busted
Shandir wrote: I personally think that when a botter has multiple accounts, you should strip the botting account dry of all ISK (possibly even leave them negative if they transferred any out you can't reclaim) and any items they could potentially sell, as well as stripping any ISK that was transferred via any method between accounts/characters. Probably should be more lenient to single-account botters, as they are more likely to just up and leave, but still try to strip any botting related ISK and don't be light on the estimation.
With what said above, CCP will want to keep those who only got caught once and "smarted up" (most will be casual botters that will get scared to sh!t). Money is money.
Thus, going out to great efforts nuking the bejeezus of their assets and money would push the casual botters much more into quitting than what CCP probably wants to.
I can foresee a penalty but not above a thresold that will make casual botters rage quit. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
351
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Posted - 2012.03.01 20:02:00 -
[3] - Quote
CCP Sreegs wrote:Rojo Ocho wrote:Nova Fox wrote:Now when you said locked does them mean they cant bio mass either? Sreegs, was wondering if you could confirm this or not. Thanks. I need to check on this. Can't answer right now.
Disallowing biomass would be irrelevant, since the account is flagged so even re-creating the characters they will still be flagged anyay. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
353
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Posted - 2012.03.01 21:57:00 -
[4] - Quote
Anika Mobius wrote:Xorv wrote:Good that CCP is doing something, but still way too lenient. If you're sure someone is botting there should be no second, or third chance. character and all assets should be deleted and account banned. Doesn't sound like these people with temp bans are even losing their ill gotten gains, at least set their wallet to 0 and delete all assets. I agree with this so long as their is a method of recourse for those innocents flagged as botters. Nothing worse than being called a botter because you mine 12 hours a day for your corp/alliance; put in all that work only to be banned without recourse would be fairly unjust. CCP has a fine line to walk here: but I do agree that their initial reaction should be the ban hammer with an option to petition for a second chance.
This is exactly what I was trying to say some pages ago.
While I am sure CCP are putting all their efforts into being as accurate and as fair as possible I know of some past undeserved bans. The more drastic measures CCP applies on the alledged botters, the more the potential damage done to people who just happened to fulfill a behavioral pattern by coincidence and the more a functioning and comprehensive tool to provide proof of innocence should be provided.
Some players have indeed huge amounts of time to play, what if someone does a bot-alike profession (i.e. mining) for 16h a day for 3 months while ALT tabbed doing WH / missions / exploration? How would he prove his innocence when banned for "suspicious botting behavior for 16h a day for months"?
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Vaerah Vahrokha
Vahrokh Consulting
353
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Posted - 2012.03.01 23:45:00 -
[5] - Quote
Aquila Draco wrote:Please shut up with stealth "my bot runs for 16 hours a day every day for months now - will it be banned" No human will mine for 3 months every single day for 16 hours a day. LOL... you will oversleep some day in that 3 months or something i presume. And you will few msgs in local in that 3 months, or click wrong every now and then or something.
1) What I do is in my signature, it's not hard to read it.
2) What people do with their time is not your business to judge. It's not a per hour paid service so if someone wanted to play 23/7 he's fully entitled to do so (he will die in the process but it is his choice).
There's plenty of people who work at home or are at work in a position to run low involvement activities while they do other menial stuff (I.e. I know a guy who is paid to stay in a place and check that an alarm system won't ring and at end of day he has to start an server backup, period.). Those guys will exactly play 8 hours a day, at very identical times and won't chat in local.
What will discern them vs a botting behavioral pattern? What tools are they given to objectively and undisputedly prove to CCP they were not botting? Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
353
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Posted - 2012.03.01 23:59:00 -
[6] - Quote
CCP Sreegs wrote:On the flipside the first thing anyone does is claim innocence.
You exactly hit the nail on the head.
There's something in the process that unnecessarily clogs down the process:
- Both innocents and guilty will always petition you to get their account back (huge wasted time and resources).
- Both innocents and guilty will always claim to be innocent (again, big expense in time and resources due to exchange of mails or whatever, escalations and so on).
- Both innocents and guilty in case of behavioral based ban they will exactly look like a bot.
At this point, the innocents would provide CCP with a CCP accepted proof of innocence, while the guilty ones could not.
What are the tools / procedures to produce such proof?
If the answer is "none" then you'll have a varying degree of collateral damage, which is very nice and dandy to downplay until YOU (player who sperges on the forums about pitchform and first strike torture) are that collateral damage. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
353
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Posted - 2012.03.02 00:11:00 -
[7] - Quote
Camios wrote:People are not going to applaud when they think there are 25000 bots in EVE and you banned just less than 2000; they might be appy if there are less than 5000 bots in EVE and you banned almost half of them.
I recall when Unholy Rage happened. I often pass thru a The Forge system with ice belt and I notice its population. Right before U.R. there were 122 in local. After U.R. they were 19. I was really amazed!
The same place stayed at below 30 for some months, before Bat Country "cleanup" they were back up to about 70-80. Next time I pass through there I'll go check how many we have now (might be 1-3 days). Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
354
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Posted - 2012.03.02 01:30:00 -
[8] - Quote
CCP Sreegs wrote: In essence the simplest decision in naming and shaming is just not to have to worry about whether it's legal or not because there's other negatives as well.
The conversation's not over, but that's the conclusion that we've come to as of today.
I will name a couple.
A reporting system would be a "mass" reporting system. You publish 1000 names and voil+á you can be sure 1 of them was stupid enough to call his in game character with the same name of his RL self, his sister / relative etc.
Another: you publish 1000 names, one of them is known in RL by a corp mate that decides that the SMARTEST thing ever is to spam Facebook and his blog about how guy XYZ is a dirty cheater, lives at this address, and someone should go and really give him a lesson. Next day, you read the newspaper some demented idiot went there and shot the botter with a real gun.
There are countries where people like this actually lives, I don't need to make names.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
354
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Posted - 2012.03.02 01:31:00 -
[9] - Quote
Asuri Kinnes wrote: What the hell is up with you?
I am thinking outside of the crowd, like I always did, do and will do. Sorry if I don't groupthink, I don't take my pitchfork and don't hold a torch and don't wear the Inquisition hat nor show a frothing mouth.
Asuri Kinnes wrote: Let me put it to you this way:
The only way (ONLY WAY) to make sure someone doesn't get an inappropriate ban is:
NEVER BAN ANYONE AGAIN! EVER!
FOR ANYTHING.
< snip more caps and fervor maddened eyes >
NOTHING IS PERFECT so they do the best they can.
Deal with it.
No, they are not doing the best they can. CCP used to show a bland-at-best politic against botting, hand mild penalties and a pat on the shoulder to the repenting wrongdoers.
Now they hired a real Security Expert, got an official team to deal with the phenomenon, set up an organized bot smashing machine. At the same time they will make penalties harsher, permanent and so on. Which is AWESOME!
This requires a similar step up in the prevention and defense tools to be made available to the players. In the same way they added a big warning on all the forum links outside CCP's domain, in the same way they posted and updated multiple threads about how to defend from phishing and hacking etc, there should also be an effort into providing information and / or tools for the honest players to be SURE they are 100% running allowed stuff.
Otherwise you are providing a Ferrari engine to a Ford Fiesta. Sooner or later you'll notice how having crappy tires and city car brakes does not work so good with 500 HP.
As for the "sht happens, deal with it", I supposed in some countries it's a custom to have people sentenced to death and executed and then eventually find out if they were innocent. In the others, the defendant is given tools for self defense, there is a proofing system. If CCP goes the hard fist way then they should also implement a resilient proofing and possible defense system for those they suspect of cheating.
Said that, I hand the pitchfork back, use it at leisure, I envy your blind trust in technology, behavioral patterns and so on.
Titanic crew trusted in technology and self imagined total safeness after all. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
355
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Posted - 2012.03.02 01:40:00 -
[10] - Quote
Adding to my post above with a practical example.
There's a 3rd party tool that has been announced weeks ago (has 20 or so forum pages!) that completely automates in game market prices gathering. It really opens the right window for you, fills in the right item for you, then switches to the next and so on.
With such cumbersome default UI, a player seeing such software would rejoyce!
But wait, is this software - residing on the official EvE forums but never "checked" legit? Or is it a bot? What to the dozens who use it? Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
355
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Posted - 2012.03.02 01:55:00 -
[11] - Quote
Asuri Kinnes wrote:If you go back and *read* what I wrote - there is no "blind trust in technology", nor is there a Titanic in sight... I said "imperfect system, imperfect people". And the one and only sure way not to get someone "innocent" - is to never ban anyone. That is the only absolute sure way.
But you threw out a couple good straw-men there.
You make it so easy, eh? Lack of empathy much?
"Oh, sht happened, that guy got banned, guess bad Karma hit him where the sun does not shine".
Example of secondary effects:
1) Guy was a CEO that did not gave every rights away, so now stuff is locked.
2) The corp was a group of RL friends / a community (there are many) where everyone know each other. The guy gets defaced in RL before his friends. "Did not even imagine you were a cheater and a liar!"
I believe that "innocent unless proven guilty" may indeed be too much guarantism. But then, even going with the harsh: "guilty unless proven innocent", the guy has to have a way to prove he is innocent.
Edit:
I am actually baffled about how little of a fck nobody gives and how all are SO SURE someone else will get the stick. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
355
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Posted - 2012.03.02 02:06:00 -
[12] - Quote
Asuri Kinnes wrote: If yes, I would consider it a bot. However, just pulling information (as long as no actions were taken - i.e. - filling orders, making orders or contracts, or accepting orders/contracts) - when it automates player decisions / actions - then it's bannable.
What are you going to have CCP do? Vet every addon that anyone ever comes out with?
Waste of time much?
See, you don't even know yourself for sure and you are certainly more interested / expert in these things than most.
Grey areas are enemies of fair and sure "first / 2nd strike perma ban" politics.
Anyway I am going to bed, hoping to have provided Sreegs with a little of "outsider view" point of views while he is building this new, solid, WHOLE process from detection => ban => appeal => require innocence-proof => final judgement.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
357
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Posted - 2012.03.02 11:11:00 -
[13] - Quote
CCP Sreegs wrote: Could you please provide me with some link validating that CCP sanctions cache scraping?
Eactly. Plus almost all those applications use Python, DLLs and whatever.
If CCP in 3 months decides that those apps are bannable offense, how will players prove they were in good faith?
Also, CCP Sreegs sorry for being a pain in the **** but I am REALLY concerned into fitting in some of those patterns.
I am an heavy investor. Right today I gave 10 billions to a guy in exchange for collateral.
How can I protect myself against someone giving me botted / RMTed collateral? I know that person and he is very unlikely to be a cheater.
But in the past I DID receive BPOs as collateral from a guy. Only months later I got a mail stating he found out who loaned him the money for those BPOs was banned for RMT.
Another case: a third guy wants to hand me 100 billions soon. Will it trigger all sorts of "WHAAAAAAAAAAAAAAAAAAAA RMT ALERRRRRTTTTT" bells in your office?
How do I PROVE that I get legit ISK? Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
357
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Posted - 2012.03.02 11:55:00 -
[14] - Quote
Since the other peeps got a reply, could I pretty please get an answer to my previous post about loans and 3rd party collateral? It's not like I am the only one in game handling large amounts of third party items and ISK and we don't have any way to know about their legitimacy.
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Vaerah Vahrokha
Vahrokh Consulting
358
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Posted - 2012.03.02 13:23:00 -
[15] - Quote
CCP Sreegs wrote:
I'm not quite sure what you're asking for here. It seems to me that you're involved in business ventures which carry with them some risk. In those ventures you're clearly dealing with people you can't trust and if I'm tracking this correctly you're asking me to ensure you that if bad people do things we won't reverse the transactions and I simply won't ever make a blanket statement like that based on potential future scenarios. Everything is dealt with on a case by case basis and every business venture carries risk. CCP does not subsidize that risk for you and it's to you to determine that the isk you're gaining is being gained legally. If you're engaging in markets such as loans which are beyond the intent of our systems by design then that risk is yours.
You could make an argument that CCP should design some form of guaranteed loan system but that wouldn't be my department. Every time you make a transaction outside of the scope of our controlled systems such as the market or contract system you are choosing to accept that risk.
Thank you for your reply. I did not mean about the risk of losing ISK. I meant about the risk of being banned myself just because someone cheated / RMT in the "chain" that ends with me holding collateral.
Also, I read that in other MMOs they flag players handling large amounts of ISK and I think the 100B I would get, could make me blacklisted somewhere. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
358
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Posted - 2012.03.02 13:37:00 -
[16] - Quote
Angus Minkiahead wrote: About numbers, every real world organization that fights any kind of crime usually has an estimate of how big the phenomenon is, even if they can't find the exact number for obvious reasons. I understand that there are many reasons for you not to tell anybody about the estimations you have, but at least there should be a criterion to evaluate your work on a corporate level, at least as a way to decide how many resources must be devoted to security issues.
Real world organizations put people in jail.
Here, they might find the super-nuker algorythm to find and kill all the bots of a certain maker. Of course if they publish they found 2773 bots and that "brand" bot makers know they sold 2800 bots, they will be warned it's THEIR bot in particular to have been hosed for good. And thus they will go change it and make CCP's work harder.
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
358
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Posted - 2012.03.02 14:00:00 -
[17] - Quote
That's also my concern. To end up in a Dante's hell RMT circle because of missing game mechanisms to defend good faith big turnover players. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
360
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Posted - 2012.03.02 17:37:00 -
[18] - Quote
Why did you link a RMT site? Are you crazy? Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
360
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Posted - 2012.03.02 17:51:00 -
[19] - Quote
It looks like some bots raised their ugly head back up again. Please nukeeeeeeeeee!  Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
360
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Posted - 2012.03.02 18:50:00 -
[20] - Quote
Wai Ish'inre wrote: Also- 14 day bans are kind of a joke- if you manage to angry a community mod/dev on the forums with witty prose or lewd comments, you get a 60 day ban, what gives?
A pay per month game is not a free forum.
Also, I am sure their current ban length comes from trying different lengths and it fits the "straighten up the casual 1 account botter" (probably the majority, wetting their pants when they notice they got banned) while still providing increasing penalties for the hard core cheaters.
What is the real deterrent is not the insta-capital penalty but a widespread feeling that you WILL be caught.
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Vaerah Vahrokha
Vahrokh Consulting
363
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Posted - 2012.03.03 07:53:00 -
[21] - Quote
Noir Elsuno wrote: Whats about other accounts from the same person? does they got banned aswell? If not, forget about all I wrote before, then nothing will change.
They are all banned, not just the bot account(s).
Noir Elsuno wrote: A other thing is the effect to the economy in eve. I really hate all the bothers out there, but I hope I am wrong with it, after all the years about doing nearly nothing I really can imagine that all the bothers out there makes the market thing a bit more affordable. not sure but with all that items on the market (mining, mission etc) from the botters I think it could have an effect on the markets prices too.
Bots reduce spreads between buy and sell orders. To you it might seem good, but all that ISK they suck off legit traders are then converted in real money to sell with RMT. Making ISK and items in EvE is so easy that bringing the "but bots make things more affordable" argument, is really a stingy statement.
The only negative effect I foresee is that legit null-sec and WH inhabitants will grab all the benefits.
Hi sec newbies and miners? They are constantly target of "KILL THE BOT!" campaigns and now we start seeing "dilatory campaigns" with people encouraging to report everything you see (because EVERY miner really looks like a bot unless you spend 3-4 hours to see if they log off / kill them). If I was a miner in these days I'd just stop playing it. Besides the lowest rewards in game you get the highest probability to be griefed up to forced account termination.
This will cause well bigger items cost increase than banning 10 market bot accounts.
And the "14 days are a slap on the wrist" my ass. First of all if for any reason you were unjustly banned, you are flagged for life. I will believe anyone can succesfully turn CCP "bot ban" decision the day I will see a petition text saying so. Because with the current situation you are given Z E R O ways to exculpate. You take the bone in the ass and that's it. And everyone around you "well these things happens tralalalah!"
Second, even if there was a way to exculpate, you'd still get no reimbursement, your POS would go offline, if it's in low sec it will likely get destroyed (just to mention a couple of effects).
The only ones who won't be scratched by a 14 day ban are the real bot-as-profession exploiters because they certainly don't have all their assets and money tied in their disposable accounts. But there's more: they won't be scratched by 1 month or even 2 months bans. They have 10-20 disposable pilots, some of them probably in "hatchery accounts" unrelated with the ones at risk of being caught. They get new accounts also by hacking other people accounts. How much a cheater will care of a 14 day or 1 month ban done on a pilot they hacked? Zero.
On the contrary, in the next days there'll be people reporting whole (hi sec only!) constellations of unsuspecting players because "99.999999999999999999999% miners MUST be bots because I read it on the forums so it's true". Among the volume there will be guys who ALT TAB mining for 8h a day because they do it a work / work at home and their behavior will be undistinguish-able from bots. They will get banned. And no way to recourse / prove anything, the game provides them ZERO tools to, except beg CCP for mercy (I'd like to read *1* that begged CCP for unban and got believed by them).
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
364
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Posted - 2012.03.03 13:29:00 -
[22] - Quote
Endeavour Starfleet wrote: CCP has stated that absusing the report system will have consequences. And there are quite a few ways to tell bot miners from the real ones. And there is no evidence of mass false positive bans. Just alot of whiny botters.
Waiting to see *1* report about someone having had those "consequences".
Also waiting to see your infallible method for discerning an alt tabbed legit miner with "normal" name doing his stuff 8h a day vs a bot.
Xantor Bludberry wrote: Ok, I will suggest another, less than an incredible idea: remove the ability to sell game time for ISK. I believe that all evil is gone from it.
Bots were in game (in every MMO actually) well before one could sell game time for ISK. People, expecially PvPers, want ISK / shiny stuff anyway and those with fat wallets may be tempted resorting to RMT. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
364
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Posted - 2012.03.03 16:49:00 -
[23] - Quote
voetius wrote:Vaerah Vahrokha wrote:
Also waiting to see your infallible method for discerning an alt tabbed legit miner with "normal" name doing his stuff 8h a day vs a bot.
Maybe I can help you out here Vaerah. When you blow up a Hulk or Mackinaw and you see the pod warping off to the station and then coming back to the same spot their ship was in and "mining" in the pod for the 18 minutes or whatever it takes to fill a Hulk that would seem a pretty infallible method to me. HTH
That's like saying "I diagnosed that guy's stomach: I eviscerated him and found out he was healthy indeed!". Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
365
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Posted - 2012.03.03 17:45:00 -
[24] - Quote
Belloche wrote:
Vaerah, I agree with you and understand that you do not want to see a single innocent person banned. I also get that you are trying to be the voice of reason by not joining the mob with torches and pitchforks. I believe you went off the cliff! I feel that the only possible way to get what you want, CCP could NEVER BAN ANYONE AGAIN! Is that what you are asking for? It seems to me that you want CCP to tell exactly what methodology they are using to determine bots. If they say on the forums, bot programmers would incorporate that info into their programs. Since no one is infallible, I agree that they need to minimize mistakes. However, I am willing to accept 95% accuracy since this is a game and not real life.
Well, thank you there's at least one person who understands what I want to say.
It's a tiny bit different though. I am ok with accuracy being 95%. I am even ok with super-perma banning at first strike those who run cheat software that cannot be confused with legit other stuff you could have on the computer. But I am less OK for general purpose "engines". I.e. some years ago I had Autokey installed to enable 5 mouse buttons in old games. If I still had it and CCP considered it a bannable software (or is it? No idea) I'd get banned without even knowing why. And no way to convince them I did not mean to use it for EvE!
But my biggest issue - and I am not being expecially altruistic here - is with heuristics. Ok let's imagine they have a 95% accuracy. With the previous CCP very mild attitude, 95% would be ok. You get a penalty just because you happened to be unluckly to fulfill some parameters. It would also happen once a year (when CCP felt like showing they were figthing bots, like before Fanfests or expansions etc.).
With the CCP advent of "serious mode", the same guy who happened to be in that 5% now is permanently flagged. He won't have an idea about why so he will keep playing his way and the next week the "system" (now always on, not just once a year) will detect him as cheater again.
Third case: you swap something with someone. You can't know whether he's legit or not. Was that contracted Raven Navy Issue a money laundry? Who knows. Yet you risk all sorts of issues. It's easy to say "EvE has risk, you have to accept it". No, the game risk is fine: you undock with 73 PLEXes in Iteron and get popped. Though luck. But this is RL risk (RMT induced) risk: you get an item and voil+á banned. CCP Sreegs can say: "sure just contact us and get it sorted on a personal case. Too bad *any* writing under the EULA clause of the petition system takes 2 weeks to 1 month just to be replied the first time, and those were just questions (yes I am asking CCP in game too)! In those 2 weeks one can lose all his POSes.
Now, with all the 3 cases above, it would be fine to have a 95% accuracy and indeed is VERY COMMENDABLE off CCP to finally have cranked in an high gear after years of slacking.
But what happens now is that the 95% (I am using your number as example) is going to be continuously re-checked. Imagine 99% guys "pass" this week. 1% gets banned. Then 99% of the remaining ones pass next week and 1% get banned. Then 99% next week. Sounds allright, no? Nope. Use some probability calculus and you'll see how easy will become to be in the "unlucky 1%" after some time.
This - in my opinion - prompts a need to figure out a way for the players to be able to prove their innocency. Because it gets easier and easier to be the unlucky black sheep and the consequences are harsher and harsher but without a corresponding improvement in the way to prove you were just unlucky, not a cheater. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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Vaerah Vahrokha
Vahrokh Consulting
366
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Posted - 2012.03.03 22:55:00 -
[25] - Quote
Belloche wrote: Do you mean is there some extra software I can install on my machine (that CCP can check) to see that I was NOT a botter? Is that what you mean? I see no way to disprove a negative. Is that what you are asking?
Here are a couple of ideas:
1) Someone reports a guy as botter => his report immediately triggers a snapshot of the reported guy computer (like the debug dump), on a low priority thread so not to disrupt his gameplay. That would avoid CCP to only use heuristics and thus have an higher chance to ban someone who does not deserve it. The dump would also help at discovering new undiscovered bots.
2) For the transactions stuff: make them actually mean their name: transactions. A guy contracts me a Supercarrier for 3rd party. Before accepting the contract I click a "start secure transaction" button on the contracts UI which instantly creates a record of the thing happening. The record will hold a time stamp and will add to a "CCP secured transactions" table and warns CCP to check that transaction. Once they find the contractor was a RMTer, every transaction between me and him past that saved time stamp is rolled back so I get back my stuff without getting banned myself. I actually warned CCP to check for that stuff so they can't put me in the same boat of that RMT guy. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
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